Welcome to The Forum

A new center for training and collaboration to inspire and equip non-profit professionals

We help the people who help the people.

Launched in early 2023, The Forum is a community hub for education, training, mentoring, and collaboration for non-profit professionals. Located conveniently on Hope Haven‘s campus, we are offering cost-effective training and continuing education from top educators and presenters open to the non-profit community on wide-ranging topics such as:

  • Basics and Referrals
  • Compassion Satisfaction
  • De-escalation
  • Ethics and Boundaries
  • Mental Health
  • Motivational Interviewing
  • Practicing Humility with the LGBTQ+ Community
  • Preventing Burnout
  • Racial Bias and Equity in the service community
  • Substance Use Disorder
  • Trauma Informed Care

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Building a community of frontline workers

Staff who serve with confidence and who feel supported in their work are more able to do the good work that is their mission.

Out of a deep understanding of and appreciation for the challenges of walking with the most challenged populations in our community, we strive to offer the tools, training and support that you will need to serve with confidence and longevity.

Burnout and Compassion Fatigue was the #1 reported concern non-profit leaders had for their staff in 2022. The Forum seeks to support staff with the tools and knowledge needed to serve with longevity and confidence and reduce burnout!

There is great need in Charlotte where poverty, homelessness, addiction, and mental health issues create challenges and barriers for the most marginalized people in our community.

But there is great compassion and service in our community as well, among the front line staff who daily work with and walk with those who are struggling. The Forum was created to support the dedicated staff who are doing this great work—often overworked and underpaid and needing a place to collaborate, connect and learn together.

“The Forum is a great example of 1 + 1 = 3. The efficiency of the Forum provides high quality trainings at lower costs for mission-driven organizations, all while building connectivity across staff from different organizations.”

– Liz Clasen-Kelly, Chief Executive Officer of Roof Above

Collaboration & Connection

Collaboration and Connection are the hallmarks of The Forum trainings and groups because we know that when staff from agencies across the community come together to learn and grow, they also form connections and networks that benefit their clients and their agencies.


of attendees report feeling more confident and committed to continue serving the community because of the training they received at The Forum.

We want to hear from you!

We want to hear form you: Do you have an idea for a class that you and your team would like for us to offer? Do you know of a presenter that you would like to take a class from at The Forum? Or just have a general question or feedback?

Contact The Forum Director Barbara Thomas via email, or using this form. We can’t wait to hear from you.

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The Forum at Hope Haven
3815 N Tryon Street
Charlotte, NC 28206

The Forum is located on the back of the property of Hope Haven at 3815 N. Tryon St., Charlotte, NC 28206.

From N. Tryon Street, turn onto W. Craighead Road and enter through the second driveway on your right. Drive straight ahead, and The Forum is the last building on your left with the logo on the entrance doors. There is plenty of free, on-site parking

If you have questions, please feel free to contact us.